Optimize the Customer Experience
As businesses find themselves having to continuously adapt to changing consumer behaviors and expectations in light of the pandemic, it’s more important than ever that virtual meetings, marketing, and sales work together to optimize the customer experience.
Your event should provide attendees with actionable experiences that boost customer loyalty and enhance revenue opportunities through greater collaboration.
For more information, contact Carolyn Davis, CMP at cdavis@strategicmeetingpartners.com.
- Published in Virtual Events
Successful Virtual Meeting Secrets
DO YOU AGREE with this secret from the “The Seven Secrets of Successful Virtual Meetings”?
Instead of spending the whole of your virtual meeting showing presentations (which is likely to take a long time and risk losing engagement), share the presentation on a discussion forum and ask for comments before your meeting.
Then you can use the virtual meeting to focus on questions that people have raised and areas of interest.
For more information, contact Carolyn Davis, CMP at cdavis@strategicmeetingpartners.com.
- Published in Virtual Events
Why Hire a Certified Cvent Advanced Event Manager?
When you hire a freelance planner or onsite manager with an Event Management Advanced Certification from Cvent, you know that you are getting a professional that can support the success of your meeting. In earning this certification, these professionals have proved their proficiency in building and managing any registration program via the Cvent system.
Have your freelance planner show you their badge! These badged professionals bring not only the knowledge and ability to create and manage registration programs utilizing the Cvent platform, they can do it quickly and efficiently. Saving you and your meeting time and money.
For more information, contact Carolyn Davis, CMP at cdavis@strategicmeetingpartners.com.
- Published in Uncategorized
A Virtual Role for Online Meeting Assistance
With the advent of COVID19 meetings have moved from onsite to online. With that, the role of an onsite Travel Director (TD) has morphed into the role of a Virtual Meeting Moderator. If you are planning a meeting or if you are a TD, below are a few of the roles that come into play. Additionally, below you will find tutorial links to help bring you up to speed with various platforms.
Virtual Meeting Moderator Services
Based on the software platform, the Virtual Meeting Moderator roles may vary slightly. Additionally, different meeting types, client requirements, and nuances will impact service needs. Moderators are provided live streaming schedules to support the flow of the virtual experience for everyone involved. A few of the most crucial aspects to moderating a program are:
• Openings & Closings & Speaker Introductions
• Improving the Attendee, Speaker, & Rep Experience
• Managing Q&A
• Moving Attendees to Breakout Rooms
• Slide Deck Management
• User & Attendee Microphone Management
Links to Virtual Meeting Educational Resources
- Adobe Connect Education
- Adobe Connect Essential Tips
- Cisco WebEx Education
- Cisco WebEx Tutorials
- Cisco WebEx Events
- Go To Meeting Education
- Google Hangouts Education
- Microsoft Teams Education
- RingCentral Meetings Education
- Zoom Tutorials
- Zoom Recorded Educational Sessions
Content has been supplied by various sources including Plannernet. For more information, contact Carolyn Davis, CMP at cdavis@strategicmeetingpartners.com.
- Published in News, Virtual Events